Let’s get you back in the game.

For help with Pocket Arcade on iPhone or iPad, email us. Tell us what happened, which device you use, and what you expected to happen. Please do not send passwords or payment details.

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pocketarcade@raresoroian.com

Quick answers

Before you write

How do I restore Free Play?

Open the coin bank in the arcade and choose Restore Purchases. Make sure you are signed in with the Apple Account that made the purchase. If it still does not unlock, email us.

What if I run out of coins?

Coins regenerate over time. You can check the coin bank for your next coin and any available ticket exchange. Free Play, if purchased, removes the usual coin cost for starting games.

How do I get tickets?

Earn tickets during regular game sessions and collect them when you finish. Use tickets in the arcade to unlock more machines and screen styles. Endless play is for score chasing and does not award extra tickets.

Can I move my progress to another device?

Scores, tickets, unlocks, and settings are stored locally. Pocket Arcade does not currently include its own account or cross-device sync. An Apple device backup may preserve app data, but this is managed by Apple and is not guaranteed by Pocket Arcade. Eligible purchases can be restored separately.

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